Legal Name
BOX TO BOX ACADEMY LTD
Bookings and participation
Terms & Conditions.
Last updated 16 June 2026. These terms apply when you book, pay for or participate in a Box to Box Academy service.
Qualified coachesAppropriate checksStructured sessions
Verified company information
Registered Company Details
These details identify the legal entity responsible for Box to Box Football Academy. The registered office is the company's official correspondence address and is not the academy training venue.
Company Number
15747924
Registered Office
19 Abingdon Road, Wolverhampton, West Midlands, United Kingdom, WV1 2PS
Company Details
Private limited Company · Incorporated 29 May 2024 · SIC 93199 Other sports activities
1. About These Terms
These terms form the agreement between BOX TO BOX ACADEMY LTD, trading as Box to Box Football Academy, and the parent, carer or adult making the booking. The academy provides youth football coaching in Wolverhampton and can be contacted at admin@boxtoboxacademy.co.uk or on 07828 050693.
By completing a booking, starting a trial, paying for a plan or allowing a child to participate, you confirm that you have authority to accept these terms for the participant.
2. Eligibility and Registration
- A parent or legal guardian must complete bookings for players under 18 unless the academy agrees otherwise in writing.
- Registration information must be accurate, complete and kept up to date.
- Relevant medical, allergy, accessibility, behavioural, emergency contact and collection information must be disclosed before participation.
- The academy may decline or pause participation where information required for safety has not been provided.
- Age ranges are a guide to the intended group. The academy may recommend a different session where this is more appropriate for safety or development.
3. Booking and Contract Formation
Website information and availability are invitations to book. A contract is formed when the academy or its booking provider confirms the booking or accepts payment.
Places are subject to availability. A submitted form, enquiry or waiting-list request does not guarantee a place until confirmed.
4. Prices, Payment and Recurring Plans
- Prices, billing frequency and included sessions are shown before payment.
- Recurring plans are charged in advance through the payment method provided at checkout.
- You authorise the relevant payment provider to collect scheduled payments until the plan is cancelled.
- Failed or reversed payments may result in access being paused while the account is resolved.
- The academy may change prices for future billing periods by giving reasonable notice. You may cancel before the new price takes effect.
- The academy does not normally receive or store full payment card details. Payment information is handled by the payment provider.
5. Free Trials and Promotional Offers
A free trial is intended for a new player to experience the relevant session before choosing a paid plan. Trials are subject to availability, suitability and the conditions shown when booked.
Unless stated otherwise, one free trial is available per player. Promotional prices, sibling offers and discounts cannot be combined unless expressly confirmed.
6. Consumer Cooling-Off Rights
Where a service is booked online, by phone or away from the academy's premises, a consumer may have a statutory right to cancel within 14 days of the contract being made.
If you ask for coaching to begin during the 14-day period, you request early performance of the service. If you then cancel, the academy may charge a reasonable amount for coaching already supplied. The right to cancel may be lost once a service has been fully performed with the required agreement and acknowledgement.
These terms do not limit any cancellation or refund right provided by law.
7. Cancelling a Recurring Plan
You may cancel future renewals by contacting the academy before the next billing date or by using any cancellation method made available through the booking account. Cancellation stops future billing but does not normally create a refund for a billing period that has already started, except where required by law or expressly agreed.
Allow reasonable time for a cancellation request to be processed. Keep a copy of the request or confirmation.
8. Missed Sessions and Player Absence
Fees reserve access to the programme and coaching capacity, not attendance at every individual session. A refund or credit is not normally provided when a player misses a session because of illness, holiday, transport, school commitments or another personal reason.
Where practical and expressly agreed, the academy may offer an alternative session, but this is not guaranteed and depends on capacity, age suitability and programme rules.
9. Academy Cancellations and Changes
The academy may change a coach, session content, timetable or venue where reasonably necessary. Football activities may also be affected by weather, unsafe conditions, facility closure, illness or circumstances outside the academy's reasonable control.
If the academy cancels a paid session and does not provide a reasonable replacement or rescheduled session, it may offer an appropriate credit or refund for the affected service. The remedy will reflect the type of plan and the circumstances.
10. Health, Injury and Emergency Action
- Parents and carers must decide whether a player is fit to participate and must disclose relevant health information.
- Football involves physical activity and an inherent risk of contact, falls and injury. Players must follow safety instructions and use appropriate equipment.
- The academy may stop or adapt participation where a player appears injured, unwell or unsafe.
- In an emergency, the academy may provide first aid and contact emergency services. Every reasonable effort will be made to contact the parent or emergency contact.
- Nothing in these terms excludes responsibility that cannot legally be excluded, including liability for death or personal injury caused by negligence.
11. Conduct, Safeguarding and Removal
Players, parents, carers and spectators must follow the Player & Parent Code of Conduct, venue rules and reasonable instructions. The academy may remove, suspend or terminate participation where behaviour is unsafe, abusive, discriminatory, repeatedly disruptive or otherwise incompatible with the academy environment.
Immediate protective action may be taken where there is a safeguarding concern. Fees are not automatically refunded where participation ends because of a serious or repeated breach, but statutory rights remain unaffected.
12. Collection and Responsibility for Children
Parents and carers are responsible for safe arrival and collection unless another written arrangement is accepted by the academy. Children must not be left before the responsible coach is ready to receive them.
The academy is responsible for reasonable supervision during the scheduled activity, not before handover or after collection.
13. Photography, Video and Marketing
The academy may record sessions for coaching, safeguarding, operational or promotional purposes where an appropriate lawful basis and any required consent are in place. Optional promotional consent can be withdrawn for future use by contacting the academy.
A withdrawal cannot always remove material already lawfully printed or published, but reasonable steps will be taken for future use.
14. Intellectual Property
Academy branding, website content, session resources, videos, graphics and training materials remain the property of the academy or the relevant rights holder. They may not be copied, sold, republished or used commercially without permission.
15. Liability
The academy is responsible for loss or damage that is a foreseeable result of failing to use reasonable care and skill or breaching these terms. It is not responsible for loss that was not foreseeable, business loss, or loss caused by inaccurate information, failure to follow instructions or events outside reasonable control.
Personal belongings are brought to sessions at the owner's risk. This does not affect rights that cannot legally be limited.
16. Complaints
Raise a routine concern with the relevant coach where appropriate. Formal complaints can be sent to admin@boxtoboxacademy.co.uk. Safeguarding concerns should be reported under the Safeguarding & Welfare Policy and may be escalated immediately.
We aim to acknowledge complaints promptly, review relevant information fairly and explain the outcome as far as confidentiality permits.
17. Changes to These Terms
The academy may update these terms to reflect legal, operational or service changes. The version published on the website applies to new bookings. Material changes affecting an existing recurring plan will be communicated where required.
18. Governing Law
These terms are governed by the law of England and Wales. Consumers may bring proceedings in the courts that have jurisdiction under applicable consumer law. Nothing in these terms removes statutory consumer rights.